Tuckora customer care

Shipping and returns

Launch destinations

Initial checkout is limited to deliverable physical addresses in the United States. We plan to add international destinations after carrier cost and delivery reliability are confirmed.

Order processing and tracking

Processing and delivery estimates are shown during checkout when available. A tracking email will be sent when the carrier accepts your package.

Returns

Contact support@tuckoratravel.com within 30 days after delivery. Products must be unused and returned in their original condition unless they arrived damaged or defective. Do not mail a return until support provides the correct authorization and return address.

Damaged, defective, or missing items

Email support promptly with your order email and clear photographs when applicable. We will review the issue and provide replacement, refund, or carrier-claim instructions.